End user licence agreement
Last updated 2 October 2026
This agreement is between you and Plarza (“we”, “us”), a sole trader business based in New South Wales, Australia. It covers Merlin’s software: the website and dashboard at atmerlin.com, the Merlin bots on Discord, Telegram, Slack and Matrix, and the Merlin Browser Sync extensions for Chrome and Firefox (together, the “Software”). By installing or using the Software, you agree to it. Your use of the Software is also governed by our terms of service and privacy policy; if they conflict with this agreement, the terms of service apply.
Licence
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Software for as long as you have a Merlin account or use Merlin in a chat, in line with this agreement and the terms of service. The Software is licensed, not sold. We and our licensors keep all rights not expressly granted to you.
Restrictions
You must not:
- copy, modify, or make derivative works of the Software;
- reverse engineer, decompile or disassemble the Software, except where the law allows it despite this restriction;
- sell, rent, lend, sublicense or distribute the Software;
- remove or alter any notices of ownership in the Software;
- circumvent the Software’s usage limits, permissions, confirmations or sandboxes; or
- use the Software to break the law or the rules of a chat platform or website.
Browser extensions
The Merlin Browser Sync extensions copy the logins of the websites you choose from your browser to Merlin’s cloud browser, so Merlin can use them for you. They copy only what you choose, and only while connected to your account. You are responsible for having the right to use those websites this way, under their own terms. Disconnecting removes the copied logins.
Third-party software and services
The Software includes open-source components, each under its own licence, which applies to that component instead of this agreement. The Software works with services we do not operate, such as chat platforms and connected apps; your use of them remains subject to their own terms.
Updates
We may update the Software at any time, including automatically, to fix problems, add features or remove them. This agreement applies to every update.
Termination
This licence ends when you delete your account and stop using the Software, or if we terminate your access under the terms of service. When it ends, you must stop using the Software and uninstall any extensions.
Warranty and liability
The Software comes with guarantees that cannot be excluded under the Australian Consumer Law, and you may have similar rights where you live. Nothing in this agreement excludes, restricts or modifies those rights. Otherwise, the Software is provided “as is”, and the disclaimer and limitation of liability in the terms of service apply to it.
Governing law
This agreement is governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales.
Contact
Plarza, New South Wales, Australia
[email protected]